Subscription service terms and conditions

Please read these terms carefully before using our website or subscribing. By accessing our site, you agree to the following conditions governing use and service.

August 19, 2025

Acceptance of terms

By using our website or subscribing to our service, you accept these terms in full. If you disagree with any part of these terms, please do not use our site or services. Continued use implies acceptance of updates or changes as posted.

Definitions

Key terms used in these conditions are defined for clarity:

  • 'Service' means the subscription-based financial planning and support offered through this website.
  • 'Subscriber' refers to a user who pays for ongoing access to our planning and consultation services.
  • 'Content' includes all text, materials, and resources provided on this site.
  • 'We', 'us', and 'our' refer to the company operating this website and its services.

Service usage conditions

Subscribers may access planning consultations, reviews, and support as described for the duration of their active subscription. Use must comply with these terms and all relevant laws.

Eligibility

You must be at least 18 years old and legally able to enter into binding agreements to use this service.

Service intended for adults only.

User responsibilities

Subscribers agree to provide accurate information and use the service in good faith:

  • Keep contact and payment details up to date for uninterrupted service.
  • Use the service for lawful purposes only and respect the rights of others.
  • Do not share your subscription access with unauthorized users.
  • Inform us promptly of any suspected unauthorized use or security issues.

Prohibited uses

The following actions are not permitted:

  • Using the service for unlawful, fraudulent, or malicious activities.
  • Attempting to access, modify, or disrupt the website or its systems.
  • Posting or transmitting inappropriate, offensive, or misleading content.
  • Impersonating others or providing false information during registration.
  • Reverse engineering or copying the website's code or proprietary features.

Intellectual property rights

All website content, branding, and materials are owned by us or licensed for use. You may not reproduce, distribute, or modify any content without written permission.

User-submitted content

By submitting content, you grant us a license to use it for service delivery. You remain responsible for what you submit.

Your rights regarding content:

You may request removal or correction of content you submit, subject to our review and legal requirements.

Privacy and data protection

Your data is managed according to our Privacy Policy, which outlines collection, use, and your rights. We protect your information as required by law. View Privacy Policy

Disclaimer and limitations

Please note the following important information and limitations:

General warning:

All information is general in nature and not tailored to your individual circumstances. Results may vary.

Limitation of liability

We are not responsible for any losses resulting from use of this site or service. Use is at your own risk and no guarantee of results is given.

Indemnification

You agree to indemnify us against claims or losses arising from your use of the site or service.

Resolving disputes and complaints

We aim to resolve disputes amicably. Contact us directly to discuss concerns before taking legal action.

Arbitration

Disputes not resolved informally will be handled through arbitration under Australian law.

Arbitration decisions are final and binding, except where prohibited by law.

Online dispute resolution

You may also use the Australian online dispute resolution platform for complaints about our services.

Australian ODR platform: Australian ODR platform

Applicable law and jurisdiction

These terms are governed by Australian law. Any action must be brought in Australian courts.

Termination

We may terminate or suspend your subscription if you breach these terms. You may cancel at any time; unused portions are not refunded.

Modifications

We may update these terms periodically. Continued use after changes implies acceptance of the revised terms.

Severability

If any part of these terms is held invalid, the remainder remains in effect.

Entire agreement

These terms constitute the complete agreement between you and us regarding use of the site and services.

Contact for questions

For questions about these terms or our service, please reach out to our team.

Email address: content@vitovelyros.com

Phone number: +61 3 9285 6725

Office address: 373 Bay Street, Port Melbourne, VIC 3207 Australia

Effective date: August 19, 2025

Version: 1.0