Privacy policy and your data
Your privacy matters—learn how we handle your personal information
What data we collect and why
We collect personal information you provide, such as your name, contact details, and subscription preferences, to deliver and improve our services.
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→Contact information (name, email, phone)
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→Subscription details and preferences
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→Service usage and communication history
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→Technical data (browser, device type)
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→Feedback or inquiries you submit
We collect only what is necessary for service delivery, support, and compliance with legal requirements.
How we use your data
Your data helps us manage your subscription, deliver support, and improve our services. We may also use it to communicate relevant updates.
We do not sell your information. Data is protected in line with Australian privacy laws and industry standards.
Your privacy rights explained
You may request access, correction, or deletion of your personal data at any time. Contact us for privacy-related questions.
Right to access
You may access the personal data we hold about you.
Right to correction
Request corrections to your personal information if needed.
Right to erasure
You can request the deletion of your data.
Right to portability
You may request your data in a portable format.
When we share your data
We may share your information with trusted service providers for essential operations, such as payment processing or support.
We do not share data for marketing without consent and comply with all relevant privacy regulations.
How we protect your data
We use technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
Only authorized personnel can access your personal information as needed for service delivery.
Contact us for privacy questions
Address: 373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61 3 9285 6725
Email: content@vitovelyros.com